🚚 Shipping & Returns

📦 Order Processing

All products are made to order with great care. Once your order is placed, it will be processed and produced within 1–5 business days. After production, it will be shipped from the location closest to your delivery address to ensure faster and more sustainable shipping.

⏳ Estimated Delivery Times

Domestic orders (within the same country): 3–5 business days
International orders: 5–10 business days

Please note that delivery times may vary depending on the destination and local carrier delays, especially during busy seasons.

🛡️ Delivery Guarantee

In some cases, if a delivery is significantly delayed:

5+ business days beyond the estimated date → a partial refund may be offered
10+ business days beyond the estimated date → a full refund may be considered

If you experience an unusual delay, feel free to reach out and we’ll do our best to help.

🎨 Quality & Damaged Orders

All prints are carefully checked before shipping, but if your order arrives damaged or with a quality issue, please:

Contact us at hello@studiokindof.com within 30 days of delivery
Include:
- Your order number
- A brief description of the issue
- Clear photos of the product and packaging

If the damage or defect is confirmed, we’ll offer you a free replacement or, if necessary, a full refund.

📬 Lost or Unclaimed Orders

If your order is lost in transit, please contact us within 30 days of the estimated delivery date so we can arrange a replacement.
If a package is returned to sender due to an incorrect address or because it was unclaimed, you’ll need to place a new order. We’ll refund the product cost (shipping fees will not be refunded).

🔁 Returns & Exchanges

As all products are made to order, we unfortunately cannot accept returns or exchanges unless there is a defect or issue with your item. Please double-check all details before finalizing your order.